Our minimum order is £150 and carriage is free for all orders over £200 to UK mainland only. Deliveries to Northern Ireland, Highlands and Islands will be additional.
We use a variety of transport methods depending on the size of your order and therefore if there is a cost it can only be calculated after you have placed your order.
Cost of transport is worked out by weight, size and quantity of boxes and will be agreed with you before the order is dispatched.
Please make sure that there is someone to accept delivery otherwise if the parcel is returned to Mezu there will be further charges to send them back to you.
We will endeavour to dispatch your goods within 5 working days once you order has been received and payment has been approved. If for any reason this is delayed and we are unable to deliver your goods within the date quoted you shall be entitled to cancel the order at any time before dispatch takes place.
We will advise you by email once goods have been dispatched.
Mezu can take no responsibility if your goods are signed for without your permission.
All items are subject to stock availability. If any of your products are not available when you order we will notify you by email and advise you when the product will be back in stock, you then have the option of cancelling your order or waiting until new stock becomes available.
Your payment will be put through only after order has been prepared and is ready for dispatch.